18 Summer Street, Lynnfield, MA 01940 | 781.334.5411 or 781.334.6404
Lynnfield Public Library

Front Door Service

Want to pick up books to read at home?  A movie for the weekend?  Just request the item and pick it up during Front Door Service!  The hours scheduled for Front Door Service are currently 10am-12pm and 4-7pm Tuesdays and Thursdays, and 10am-12pm on Saturdays. 

How it Works:

Step 1: Request your items. You may place Lynnfield items on hold through our catalog, call us at 781-334-5411, email us at lfd@noblenet.org, or fill out this form. We are currently limiting this service to five items per library card. Multiple family members? You may request five items per card, and pick them all up at the same time.  Need something printed, scanned, or copied?  We can also help with that – up to 25 pages!  Call or email to discuss your project.  We are maintaining careful social distancing in the library.  Staff are wearing masks and gloves while handling items, we are limiting the number of people involved in the process internally to reduce the number of touch points on the materials.

Step 2: Wait to be notified that your items are available!  Once you have been notified by phone, text, or email that your items are ready, please visit our calendar to book a pick up time.  We will fill your order and it will waiting for at your designated time.  If you are notified of more items arriving before your pickup time, you DO NOT need to make multiple appointments.  Your item(s) will be added to your previous order.  If you are notified on a day we have scheduled Front Door Service and registration is already closed, please call us at 781-334-5411, as we may still be able to make an appointment for you.

Step 3: At your designated time, park in the parking lot, and pick up your materials on the steps in front of the library. We will have tables set up and you will walk up, give us your name, and then step back.  You can also use the ramp if you are not able to use the steps.  A staff member will retrieve your bag and place it on the table then step back. You can then grab your bag and take it home to enjoy. We ask that you wear a mask when you pick up your materials.  Please be mindful of your neighbors and maintain at least six feet from each other during this process. If you have set up an appointment and start feeling ill, please do not come and pick up your books. Call us and we will hold them for you until you are feeling better.

 

We hope to increase the service as we go along once we can evaluate the process.  Can’t make it to the library at all? Let us know and we can try to make other arrangements.

As we continue this program, we are being cautious and safe. A few of our measures include staggered shifts for staff so fewer people are working alongside each other, rearranging work spaces and changing work procedures so that people can practice social distancing, and staff are wearing masks and self-monitoring their health before coming into the building.

If you have any concerns, comments, or need assistance, please do not hesitate to call us at 781-334-5411 or email us at lfd@noblenet.org and we will get in touch as quickly as we can.

 

FAQ’s

What if I can’t pick up my items at the scheduled time? Let us know as soon as possible and we will hold on to your items and reschedule your pickup. If you are feeling unwell at the time of pickup, please don’t come get your books. Call us to reschedule, we will hold onto items until you are feeling better.

How can I get a library card?
If you need a library card, you may email us at lfdcirc@noblenet.org with the following information: full name, street address, telephone number, email address, and birthdate. We will then issue you a library card number and PIN, which will allow you to access our online services that require a card, and request items to be picked up during Front Door Service hours.

How can I get a pin #?
If you need a new pin #, you may email us at lfdcirc@noblenet.org with your name and library card number and we will issue you a temporary one.

Can I come into the Library? The Lynnfield Public Library building is open for limited technology appointments. We will be allowing a limited number of visitors to come inside  to use public computers, the photocopier, and the scanner. These visits will be scheduled at various times on Mondays, Wednesdays, and Fridays. Click here for more information.

When can I return items? Yes!  We have red bins outside the front doors from 9:30 to 4:30 Monday through Friday, as well as during Front Door Service hours.  We ask that you wear a mask and maintain proper social distancing.  Please be aware that the items will remain on your account up to a week after return, until the quarantine period is over. There will be no late fines during this period.

Is the Library accepting donations? At this time we CANNOT accept item donations.  The Friends of the Lynnfield Library do plan occasional donation days, so please check their website to see if any are scheduled for the future.